The image shows the “Make the Right Real in Malaysia” logo of The OKU Rights Matter website and a Blind woman Braille Editor using a refreshable Braille display.

Digital Accessibility Guidelines for Persons with Disabilities

The Digital Accessibility Guidelines for Persons with Disabilities aim to ensure equal access to digital content and services for individuals with disabilities. Developed with extensive input, these guidelines emphasize accessible design, effective service delivery, and the inclusion of diverse digital elements, while also addressing emerging challenges in technology.

Digital Accessibility Guidelines for Persons with Disabilities

“Accessible and inclusive design benefits everyone.”

Access to digital information and services is increasingly essential for participation in modern society.

The Digital Accessibility Guidelines for Persons with Disabilities was released to support diverse entities (government, government-linked, private sector, and civil society) as well as digital technology professionals in meeting their responsibilities for ensuring that persons with disabilities can access digital content and services on an equal basis with others.

Developed with input from persons with disabilities, disability advocates, and support professionals, the Guidelines emphasise that digital accessibility is a key component of good design, effective service delivery, and equitable access to information and services.

The Guidelines highlight core accessibility requirements such as:

  • Accessible websites and applications;
  • Keyboard accessibility;
  • Compatibility with assistive technologies;
  • Accessible documents;
  • Captions and transcripts;
  • Plain language;
  • Inclusive digital service design.

The Guidelines also explore emerging issues such as digital banking, biometric authentication, artificial intelligence (AI), and digital comics.

This resource is intended for:

  • Government agencies;
  • Businesses;
  • Educational and training institutions;
  • Service providers;
  • Technology teams;
  • Content creators;
  • Communications professionals; 
  • Organisational leaders.

Readers may use the Guidelines as a starting point for reviewing current practices, planning accessibility improvements, training staff, and developing internal accessibility policies and procedures.

Downloads

Accessible PDF file