Supported Employment for Persons with Disabilities
Job Coach
Job Coaches support persons with disabilities to be gainfully employed in the open labour market. Job Coaches provide a range of individualized support for persons with disabilities both on and off the job, including:
- Pre-employment preparation, such as job matching, writing and submitting a resume, preparing for job interview.
- Training persons with disabilities to master specific job tasks as well as general job skills, including clocking in, asking questions, requesting leave of absence, and good work habits.
- Helping persons with disabilities and their colleagues to develop sustainable support systems and accommodations for skill gaps, such as clearly communicating work goals, checking work accuracy, organising and prioritising tasks, managing deadlines, etc.
- Helping employees with disabilities to stay motivated through difficult times.
- Promoting disability-inclusive practices in the workplace of the person with disability, which may include conducting Disability Equality Training and addressing disability discrimination practices.
- Liaison/support person for the employer, the person with disability and their colleagues.
- Supporting persons with disabilities with self-advocacy and self-determination in the workplace.
Resources
*Note: Resources linked are in English and pdf or webpage format, unless stated otherwise.
Supported Employment: Participant Training Manual
Articles
Job Coaching Services and Benefits to Businesses and People with Disabilities
Supporting Individuals with Significant Disabilities: The Role of a Job Coach (pdf), also available as webpage
Supported Employment: Critical Issues and New Directions
Supported Employment (Job Coach) in Malaysia
Job Coach Handbook – available in English, Chinese, Arabic
Workplace Support Guidelines
Creating an accessible and inclusive workplace by IncludeAbility, Australian Human Rights Commission
Workplace Adjustments for Executive Dysfunction by Emma Sharman
Employment Transition Programme Trainer’s Manual by Enabling Academy, Yayasan Gamuda. Available in English, Bahasa Malaysia and Chinese