The image shows the “Make the Right Real in Malaysia” logo of The OKU Rights Matter website and a girl with cerebral palsy responding with delight at the colourful circular foam result of her science experiment.

Job Coach

Even trees need a friend. We all need friends. It all happens automatically. We want to use a lot pressure while using no pressure at all.

Supported Employment for Persons with Disabilities

Job Coaches support persons with disabilities to be gainfully employed in the open labour market. Job Coaches provide a range of individualized support for persons with disabilities both on and off the job, including:

  • Pre-employment preparation, such as job matching, writing and submitting a resume, preparing for job interview.
  • Training persons with disabilities to master specific job tasks as well as general job skills, including clocking in, asking questions, requesting leave of absence, and good work habits.
  • Helping persons with disabilities and their colleagues to develop sustainable support systems and accommodations for skill gaps, such as clearly communicating work goals, checking work accuracy, organising and prioritising tasks, managing deadlines, etc.
  • Helping employees with disabilities to stay motivated through difficult times.
  • Promoting disability-inclusive practices in the workplace of the person with disability, which may include conducting Disability Equality Training and addressing disability discrimination practices.
  • Liaison/support person for the employer, the person with disability and their colleagues.
  • Supporting persons with disabilities with self-advocacy and self-determination in the workplace.

*Note: Resources linked are in English and pdf or webpage format, unless stated otherwise.

Supported Employment: Participant Training Manual


Job Coaching Services and Benefits to Businesses and People with Disabilities

Supporting Individuals with Significant Disabilities: The Role of a Job Coach (pdf), also available as webpage

Supported Employment: Critical Issues and New Directions

Supported Employment (Job Coach) in Malaysia

Job Coach Network Malaysia

Job Coach Handbook – available in EnglishChineseArabic

Workplace Support Guidelines

Creating an accessible and inclusive workplace by IncludeAbility, Australian Human Rights Commission

Workplace Adjustments for Executive Dysfunction by Emma Sharman

Employment Transition Programme Trainer’s Manual by Enabling Academy, Yayasan Gamuda. Available in English, Bahasa Malaysia and Chinese